Terms & Policy Items

Quality Policy

The fifteen-day waiting list: Currently, all changes, new projects, and current projects, may be subjected to a fifteen-day waiting list due to the heavy volume of quality control. New clients will be subjected to an approval form to ensure that client expectations are achievable. This quality control policy may or may not apply to you; this is in the benefit of all final products if it does apply to you. Due to our experience with as many projects as we have completed this new quality control policy will save future disorganization, excessive changes in stage three, save time overall, and prevent the fifteen-day waiting list for the future.

Refund Policy

After the paperwork is signed and/or any creative design interacting, emails, graphics, or design, all the necessary resources have been allocated to complete this project scope due to this fact there is a no refund policy. In the event that a deposit or any form of currency has been given before the paperwork is signed, there will be a 25% paperwork-processing fee before the refund is given. Client has taken the time and effort to choose MyNewWebDesign.com /Interactive Success LLC, which is a creative service. At that point, client is considered satisfied with MNWD's creative service. There are many steps to a business that go into process at the point that your paperwork is signed, and/or any creative design interacting, emails, graphics, or design, most importantly allocating the resources and processing the paperwork with all the design professionals necessary to complete your project scope to the quality you will be expecting and chose while choosing MNWD's creative services.

Privacy Policy

Client understands that full payment for allocating the resources on this interactive sever agreement is MyNewWebDesign.com's (MNWD) policy. In the event client is withholding content, fails to approve completed project, misrepresents themselves, is unavailable, becomes hostile, MNWD.com reserves the right to a no refund policy. Due to said payment schedule and project time frame if client is in a monthly agreement where MNWD has the right to automatically charge client’s Credit Card according to payment schedule as long as all their work is being done on time and both parties are accommodated. In the event that a client has over exceeded said project scope by any means it will go under the additional work category and client will be billed accordingly. After project is complete a signed a release form is issued to client this will close any project scope at anytime. If client refuses to sign a release form MNWD has the right to terminate any contract at anytime.