After the paperwork is signed and/or any creative design interacting, emails, graphics, or design, all the necessary resources have been allocated to complete this project scope due to this fact there is a no refund policy. In the event that a deposit or any form of currency has been given before the paperwork is signed, there will be a 25% paperwork-processing fee before the refund is given. Client has taken the time and effort to choose MyNewWebDesign.com /Interactive Success LLC, which is a creative service. At that point, client is considered satisfied with MNWD's creative service. There are many steps to a business that go into process at the point that your paperwork is signed, and/or any creative design interacting, emails, graphics, or design, most importantly allocating the resources and processing the paperwork with all the design professionals necessary to complete your project scope to the quality you will be expecting and chose while choosing MNWD's creative services.